*My parcel arrived damaged or has still not arrived.*

My parcel is damaged!

 

If your parcel arrives damaged. Please check its entire contents thoroughly.

Once having checked, please fill in the form at the bottom of the page, providing us with photographs of your parcel and your damaged items so that we look into your complaint and send them out to you again.

 

 

My parcel has still not arrived!

 

A parcel may be late arriving for any number of reasons: problem with the transporter, an error in your delivery address etc.

Please fill in the form below so that we can look into it and resolve the situation,

 

*My parcel arrived damaged or has still not arrived*

First name / Last Name : *
Email : *
Order N° : *
Insert photographs : *
Message: Please give any relevant details, item references, size, colour, quantity, orientation… : *


* = Required Field